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2 Sep

2020 Spotlight: Financial Services

Author: Megan Rainey

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History shows us that the financial services sector has been tested time and time again. How has this industry stepped up in the face of our newest challenge, COVID-19? Learn how banks are...

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26 Aug

Customer Experience: Breaking Down the Silos

Consumers expect a consistent experience regardless of the channel. Take a minute to learn about how breaking down the silos in your marketing mix can lead to a positive customer experience. 

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19 Aug

Give the Gift of Experience this Holiday Season

Author: Lori Paikin

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With the dynamic nature of the current shopping environment, how will your brand stand out and offer the experience consumers need this holiday season? 

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12 Aug

Working with Amazon: Top Considerations

As consumers, we all know the benefits of working with Amazon. Amazon wants to be everything to everyone…and they are. Amazon is not always the first place I go when looking for a specific item,...

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29 Jul

2020 Spotlight: Retail

Author: Megan Rainey

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There is one constant in retail in the 21st century - change. And up until now, there has been no bigger forcing function for retailers to evolve than the rise of COVID-19 across the globe. Learn...

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22 Jul

Podcast — Back to (Home) School?

Author: Lori Paikin

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In this podcast, Lori, still practicing social distancing, sits in the studio by herself talking with Megan Rainey, NaviStone's Head of Marketing, about the back to school season in 2020. Hear...

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8 Jul

Staying the Course in 2020

Things in AdTech are changing fast. Our physical world may have come to a screeching halt in the first half of the year, but the online world is still turning. Let us take this opportunity to...

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1 Jul

Customer Experience: The Role of AI

At the end of the day, having a complete view of the customer's interactions with your brand and the ability to use the data to drive insights about that customer, will lead to a better customer...

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10 Jun

Six Suggestions for Building Trust with Customers When It Comes to Their Data

With CCPA enforcement on track for July 1, 2020, let's take some time to rehash ways to build trust with customers when it comes to their data. [Spoiler Alert] In addition to notice and choice, we...

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27 May

Customer Experience: More than Customer Service

With the concept of CX being relatively new to marketers and referring to the entire experience a customer has with your brand, it is very different from Customer Service. Take a minute to learn...

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