AboutUs.jpg

Begin a Career at NaviStone®

Join Our Team

We’re always looking for bright, motivated team members (with a sense of humor, please) to add to the NaviStone® team. Also, it will be helpful if you play an instrument other than guitar; we have a bunch of those already. Please send a resume, cover letter and brief introduction to cheers@navistone.com if you're interested in becoming part of our growing company.

If you’re familiar with direct/digital marketing or direct mail technology and have experience in the following areas, we’d love to hear from you. 

  • Account management in a recurring revenue business
  • B to B sales in a recurring revenue business
  • Software engineering with prior AWS experience
  • DevOps with prior AWS experience
  • Data science in a direct mail environment

 

Open Positions

Vice President Business Operations
Vice President Business Operations
Experience: 5+ years operations experience in a data-focused products company.

Job purpose

The VP Operations is responsible for the day-to-day leadership and management of the Operations Team, focusing on the processes of Client Onboarding, Order Processing and Performance Reporting.

NaviStone® is breaking new ground in customer acquisition and retargeting. NaviStone tracks the site behavior of anonymous browsers and matches them to accurate postal names and addresses, in a privacy compliant way, allowing clients to send highly personalized direct mail communications to new prospects who are “ready to buy.” It’s a new and rapidly growing field.

We added 100 new clients in our launch year of 2016 and plan to add 200+ more in 2017.  If you like super stable/nothing ever changes environments, please stop reading now!

 

Duties and responsibilities

  • Assure that all new NaviStone clients are efficiently onboarded in a professional and cordial fashion.
  • Fulfill all client orders accurately and efficiently.
  • Provide all required client reporting on a timely basis.
  • Manage operations staff and develop staffing requirements for the operations team.
  • Develop user specifications for all operations related engineering projects.
  • Act as project manager for the integration of all product upgrades and additions.
  • Consistently and tirelessly work to improve operations efficiency.
  • Participate as a full and active member of the NaviStone Leadership Team.
  • Represent NaviStone in a courteous, professional manner consistent with the company’s four core values.

 

Qualifications

  • 5+ years operations experience in a data-focused products company.
  • Proven ability to lead teams and projects involving a mix of process, people and technology.
  • Ability to work with engineering teams to spec and develop automation tools.
  • Willingness to “roll up your sleeves and get dirty” at a detail level.
  • Comfortable in a start-up environment where cultural fit and the need to constantly pivot and change are critical.
  • A collaborative mindset — the ability to identify what matters and get it done within a small team environment.
  • Superior written and verbal communication skills.
  • A good sense of humor.
  • Proficiency in a musical instrument other than guitar (optional — and the CEO has already claimed tambourine)

 

Direct reports

Operations Manager

Creative Assets Manager

Senior Developer

Stay up to date with News from Navistone®